eLUMINATE Profile Series
Welcome to eLUMINATE: An eSTART Profile Series. This series features individuals with perspectives on eSTART’s mission and objectives, with a goal of providing awareness, perspective and education on modernizing the title and registration space.

“Let’s Do It Right” | A Conversation with Paul Lips and Max Cole of NAAA (eLUMINATE Part 8)
For part 8 of our eLUMINATE: An eSTART Profile Series, we spoke with Paul Lips, Executive Director, and Max Cole, Director of Communications, at the National Auto Auction Association (NAAA), about the role auctions play in the title and registration process, NAAA’s steps to advance digital titling, and how thoughtful collaboration is key to sustainable modernization. We also previewed their upcoming collaboration with eSTART Coalition at the eSTART Modernization Forum and NAAA World Remarketing Convention in Kansas City, where both organizations will come together for a joint panel on e-titles and legislative priorities.

Bringing Titles into the Digital Era | A Conversation with Shane McRann Bigelow of CHAMP Titles (eLUMINATE Part 7)
For part 7 of our eLUMINATE: An eSTART Profile Series, we spoke with Shane McRann Bigelow, CEO of CHAMP Titles, about the urgent need to modernize vehicle title and registration systems, how CHAMP is helping eliminate paper and friction from the process, and why treating “no” as a stumbling block on the way to “yes” is one of his company’s guiding principles. We also dive into what digital titles could mean for consumers and commerce alike.

A Rising Tide Lifts All Boats | An Interview Beth Caro of NIVTA (eLUMINATE Part 6)
For part 6 of our eLUMINATE: An eSTART Profile Series, we chatted with Beth Caro, President and CEO at the National Independent Vehicle Title Agents Organization (NIVTA), about her experience as a veteran of auto titling and registration, what NIVTA’s mission is, and how we can move towards the modernization of auto titling and registration.

What Will It Take to Modernize Auto Titling and Registration? | An Interview with Quinn Cheney of CHAMP (eLUMINATE Vol. 5)
For part 5 of our eLUMINATE: An eSTART Profile Series, we chatted with Quinn Cheney, Director of Business Development and Government Affairs at CHAMP, to talk what it takes to discuss her career in politics, how it led her to CHAMP, CHAMP's efforts to help DMVs build a digital future for auto titling and registration, and more.

Modernizing Auto Titling and Registration, Franchise Law, and the Great American Road Trip | An Interview with Todd Phillips of SCADA (eLUMINATE Vol. 4)
In this edition, we're featuring Todd Phillips, Director of Program Development at South Carolina Automobile Dealers Association(SCADA), and one of the eSTART Coalition's seven Advisory Board members. We sat down with Todd to discuss his career, his role with SCADA, franchise law, modernizing auto titling and registration, and more.

Evolving Auto Titling & Registration | An Interview with Dale Brown of ACERTUS (eLUMINATE Vol. 3)
In this edition, we're featuring Dale Brown, the Senior Director of Government Affairs at ACERTUS, and one of the eSTART Coalition's seven Advisory Board members. We sat down with Dale to discuss his career, his role with ACERTUS, challenges in the current auto titling and registration process, and how the industry could evolve in the future.
How OPENLANE Is Driving Auto Titling & Registration Forward (eLUMINATE Vol. 2)
In this edition, we feature Dustin Cruz, the Vice President of Operations at OPENLANE, and one of the eSTART Coalition's seven Advisory Board members. Dustin discusses his role at OPENLANE, his career journey, what title and registration means to him and OPENLANE, and the eSTART Coalition.

Why Upstart Wants to Help Modernize Auto Titling & Registration (eLUMINATE Vol. 1)
In this edition, we feature Gilberto Soria Mendoza, the Manager of Government Relations at Upstart, and one of the eSTART Coalition’s seven Advisory Board members. Gilberto discusses his role at Upstart, his career journey, what title and registration means to him and Upstart, and the eSTART Coalition.